Texas community resource
General Education Complaint Process
Texas Education Agency
Formal written complaint process for alleged noncompliance with state or federal education law within TEA jurisdiction.
Information last checked:
How to get help
Submit a written complaint identifying the complainant and subject, the applicable legal requirement, detailed facts and dates, supporting documents, the relief or action requested, and information showing completion of any required local process. Follow the current TEA submission instructions for the applicable complaint type.
Who this service helps
Any person, group, or organization may file a formal complaint. The allegations must be within TEA jurisdiction, sufficiently supported, and generally concern violations occurring no more than two calendar years before filing; some matters require proof that local complaint steps were used.
Where this service is available
Service area: Statewide Texas public education complaint process, including public education agencies and complainants in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
About this service
TEA reviews formal complaints alleging that a public education agency or other covered entity failed to comply with a state or federal education requirement within the agency's authority. A jurisdictional review determines whether TEA may investigate or route the matter elsewhere.
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