Texas community resource

Licensee and Training Provider Complaint Process

Texas Commission on Law Enforcement

Complaint review for alleged violations involving law-enforcement licensing, training, certification, appointment, covered convictions, or regulated training providers.

TexasLegal AssistanceStatewide TCOLE licensing and training jurisdiction, including regulated individuals, agencies, academies, and providers in the Central Texas counties.

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How to get help

Complete the official complaint form and email it to [email protected]. Include the regulated subject, facts, dates, alleged licensing or training issue, and available supporting records.

Who this service helps

Anyone may complain about an individual, agency, academy, or training provider regulated by TCOLE when the allegation concerns licensing, training, certification, appointment, a covered criminal disposition, or fraudulent or substandard training.

Where this service is available

Service area: Statewide TCOLE licensing and training jurisdiction, including regulated individuals, agencies, academies, and providers in the Central Texas counties.

A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.

About this service

TCOLE investigators review jurisdictional complaints and may open an administrative or criminal case when preliminary information indicates a law or rule violation related to the Commission's mission.

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