Texas community resource
Student Complaint Process
Texas Higher Education Coordinating Board
Formal complaint review for qualifying legal or rule violations after institutional grievance remedies are exhausted.
Information last checked:
How to get help
Determine the proper regulator, exhaust institutional procedures, then complete and sign the Student Complaint and Authorization Form. Submit it online with proof of exhaustion and supporting PDF records, or mail the paper form if online submission is unavailable.
Who this service helps
Current, former, or prospective students with a non-anonymous complaint within THECB jurisdiction who completed all institutional grievance and appeal steps. Timing and subject exclusions apply.
Where this service is available
Service area: Texas higher education institutions statewide, including students and institutions in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Location and contact
Source and verification
Source: Public-source listing
About this service
THECB may investigate, refer, facilitate informal resolution, or recommend action on complete complaints within its legal authority.
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