Texas community resource

Motor Carrier Complaint Process

Texas Department of Motor Vehicles

Online complaint intake for concerns involving regulated motor carriers, including movers and bus companies.

TexasLegal AssistanceStatewide Texas motor-carrier complaints, including trucking companies, movers, and bus companies operating in the Central Texas counties.

Information last checked:

How to get help

Submit the complaint through the online Complaint Management System with the carrier identity, service or trip details, dates, locations, documents, and a clear description of the concern. The system sends email notice when the case has been accepted.

Who this service helps

People with a complaint against a motor carrier within TxDMV authority, including a trucking company, mover, or bus company.

Where this service is available

Service area: Statewide Texas motor-carrier complaints, including trucking companies, movers, and bus companies operating in the Central Texas counties.

A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.

About this service

TxDMV provides an online Complaint Management System for complaints against motor carriers such as trucking companies, moving companies, and bus companies.

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