Texas community resource

Behavioral Health License Complaint Process

Texas Behavioral Health Executive Council

Approved-form complaint intake for possible violations by behavioral-health professionals regulated through BHEC.

TexasLegal AssistanceStatewide Texas complaint process for regulated psychologists, professional counselors, marriage and family therapists, and social workers, including practice in the Central Texas counties.

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How to get help

Download and complete the approved BHEC complaint form, explain the suspected violation in plain narrative language, attach relevant documents, sign the form, and submit as directed. Keep copies because investigation materials are confidential and will not be returned.

Who this service helps

People reporting a possible violation by a psychologist, professional counselor, marriage and family therapist, or social worker regulated by the Council. Most complaints must be filed within five years after services ended; special timelines apply to sexual-misconduct complaints.

Where this service is available

Service area: Statewide Texas complaint process for regulated psychologists, professional counselors, marriage and family therapists, and social workers, including practice in the Central Texas counties.

A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.

About this service

The Council receives complaints concerning its regulated behavioral-health licensees. A signed complaint waives confidentiality as necessary for Enforcement Division review, and the complainant must provide a clear narrative and relevant supporting materials.

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