Texas community resource
Open Government Hotline and Public Information Complaints
Office of the Attorney General of Texas Open Records Division
Attorney-staffed hotline and written complaint process for questions and disputes involving Texas open-government laws.
Information last checked:
How to get help
Call the hotline for information or dispute assistance. For a written Public Information Act complaint, include a copy of the original information request and relevant correspondence or other supporting documentation. Overcharge complaints must meet the stated ten-business-day deadline.
Who this service helps
Members of the public and governmental entities with questions about Texas open-government laws. Written Public Information Act complaints require the facts and supporting records described by the official guidance. Open Meetings Act criminal complaints go to the county or criminal district attorney rather than the Attorney General.
Where this service is available
Service area: Statewide Texas open-government information and complaint process, including governmental bodies and requestors in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
About this service
The Open Government Hotline answers questions and helps resolve disputes involving the Texas Public Information Act and Open Meetings Act. The Open Records Division also accepts written complaints in specified Public Information Act situations, including failures to respond, failures to comply with a ruling, and alleged copy or inspection overcharges.
Other resources that may help
Before you contact this provider
CVF Community Connect provides resource information for public convenience. Availability, eligibility, services, hours, and other details may change. CVF Community Connect does not guarantee eligibility, availability, acceptance, or services provided by listed organizations.
Help us connect more people with resources
Contributions and volunteers help CVF Community Connect research, verify, and maintain public resource information.