Texas community resource

Manufactured Housing Consumer Complaint Process

Texas Department of Housing and Community Affairs Manufactured Housing Division

Online or paper consumer complaint intake for manufactured-housing matters within TDHCA enforcement jurisdiction.

TexasLegal AssistanceStatewide Texas manufactured-housing consumer protection, including homes, consumers, and regulated licensees in the Central Texas counties.

Information last checked:

How to get help

Review the consumer complaint FAQ, then submit the online complaint form or Form 1010 with the home, retailer, installer, manufacturer, transaction, alleged violation, dates, and supporting documents. Contact the complaint unit by phone or email with filing questions.

Who this service helps

Consumers with a manufactured-housing complaint that may fall within the Division's legal authority. The official page advises reviewing the complaint FAQ because jurisdiction and available enforcement remedies are limited.

Where this service is available

Service area: Statewide Texas manufactured-housing consumer protection, including homes, consumers, and regulated licensees in the Central Texas counties.

A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.

About this service

The Manufactured Housing Division accepts consumer complaints, reviews whether the allegations are within its jurisdiction, and provides enforcement forms and information for regulated manufactured-housing transactions and licensees.

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