Texas community resource
Vocational Rehabilitation Complaint Process
Texas Workforce Commission Vocational Rehabilitation Division
Complaint-resolution process for concerns about vocational rehabilitation services or staff conduct.
How to get help
Submit the complaint by mail, email, phone, fax, or an accessible recorded format to the local VR office or TWC Customer Relations. Describe the concern and include enough contact and case information for follow-up.
Who this service helps
A vocational rehabilitation applicant, customer, representative, or other person with a complaint concerning the VR program or service delivery.
Where this service is available
Service area: Applicants and customers of Texas vocational rehabilitation services statewide, including people in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Location and contact
Source and verification
Source: Public-source listing
About this service
TWC accepts vocational rehabilitation complaints through a local VR office or Customer Relations and ordinarily seeks to resolve them within 60 days.
Other resources that may help
Before you contact this provider
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