Texas community resource
Board Ombudsman Complaint Process
Texas Board of Pardons and Paroles
Ombudsman response channel for public complaints about matters within the Texas Board of Pardons and Paroles' jurisdiction.
How to get help
Submit the complaint or inquiry in writing by mail or email and identify the Board matter, people involved, dates, facts, prior contacts, and requested response.
Who this service helps
Members of the public with a complaint within the Board's jurisdiction, excluding individual parole determinations, clemency recommendations, prison units, and parole supervision.
Where this service is available
Service area: Members of the public statewide, including people in the Central Texas counties, with complaints within the Board's jurisdiction.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Location and contact
Source and verification
Source: Public-source listing
About this service
The Board Ombudsman receives written complaints concerning Board policies, rules, procedures, officials, institutional parole officers, hearing officers, management, or administrative staff and provides general information about parole decision-making.
Other resources that may help
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