Texas community resource
Utility Assistance
Northwest Assistance Ministries
Financial assistance application for eligible households facing utility-payment hardship after a recent loss or reduction of income or emergency expense.
Information last checked:
How to get help
Complete the online utility-assistance application linked from the official page. NAM states that applicants will receive a response about next steps within two business days of submission. Call 281-885-4555 for general office assistance.
Who this service helps
The official page requires the utility bill and lease or mortgage to be in the applicant's name and proof of a loss of income within the prior 90 days, with examples including job loss, medical emergency, or an unexpected car expense. Applicants must be able to receive email and telephone communications and may be asked for identity, household, income, housing, utility, benefits, unemployment, loss, and landlord documents.
Where this service is available
Service area: Households applying through Northwest Assistance Ministries in the Houston region; the reviewed utility page does not state a complete county or ZIP-code coverage list.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Cost / fees
No application fee, benefit amount, or guaranteed payment is stated. A case manager determines eligibility, and assistance depends on available resources.
About this service
NAM's official page states that online utility-assistance applications are currently accepted. A case manager reviews the household's circumstances and supporting documents to determine eligibility for available financial assistance.
Other resources that may help
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