Texas community resource
Weights and Measures Complaint Investigation
Texas Department of Agriculture
Complaint investigation for suspected inaccurate scales or LPG meters, package shortages, price misrepresentation, or commercial overcharges.
Information last checked:
How to get help
Notify the Weights and Measures Team by phone or email. Provide the business name and address, the transaction or device, date, amount or measurement at issue, and other relevant information. Request notice of inspection results when filing if desired.
Who this service helps
Any person who believes they were overcharged in a commercial transaction or encountered another possible weights-and-measures violation within TDA authority.
Where this service is available
Service area: Statewide Texas commercial weights-and-measures enforcement, including transactions and regulated devices in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
About this service
TDA investigates complaints alleging inaccurate commercial measuring devices, package quantity issues, misleading price representations, or overcharges. It may inspect the business and take authorized enforcement action when a violation is documented.
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