Texas community resource
Behavioral Health Ombudsman Assistance
Texas Health and Human Services Commission
Ombudsman information and complaint assistance for unresolved Texas behavioral health service concerns.
Information last checked:
How to get help
First use the provider or program's normal resolution process when possible. Contact the Behavioral Health Ombudsman hotline or submit the HHS online question or complaint form with the service, issue, dates, prior contacts, and requested assistance.
Who this service helps
People seeking help with an unresolved concern involving Texas behavioral health services or programs. Consumers are encouraged to first discuss the issue with the provider, program, or office involved.
Where this service is available
Service area: Statewide Texas behavioral health ombudsman assistance, including consumers seeking services in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
About this service
The HHS Office of the Ombudsman provides a specialized contact for consumers seeking behavioral health services and helps with complaints or questions that were not resolved through the ordinary program or service process.
Other resources that may help
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