Texas community resource
HHS Office of the Ombudsman Complaint Assistance
Texas Health and Human Services Commission
Complaint review, rights information, referral, and dispute-resolution assistance for unresolved Texas health and human services concerns.
Information last checked:
How to get help
After trying the ordinary resolution process, submit an online question or complaint form, call the consumer hotline, or send the complaint by mail or fax. Describe the program, prior contacts, disputed action, relevant dates, and requested assistance.
Who this service helps
People with an unresolved concern about a Texas health and human services program, service, or benefit. Consumers are encouraged to first raise the issue with the person, program, office, or managed-care plan involved.
Where this service is available
Service area: Statewide Texas assistance with unresolved health and human services program, service, or benefit complaints, including consumers in the Central Texas counties.
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Location and contact
805 North Dickinson Drive
Rusk TX 75785
Cherokee County
Source and verification
Source: Public-source listing
About this service
The HHS Office of the Ombudsman helps the public with questions and complaints about health and human services programs that were not resolved through the usual agency or program process. Staff may review policy or case actions, coordinate with agency staff, provide rights information, and make appropriate referrals.
Other resources that may help
Before you contact this provider
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