Texas community resource
Direct Energy Neighbor-to-Neighbor Bill Assistance
Community Assistance Center
Up to $700 annually in Direct Energy payment pledges for qualifying active-account customers experiencing hardship.
Information last checked:
How to get help
Call CAC to confirm intake and request the current documentation list for identity, account, bill, household, and hardship verification.
Who this service helps
Direct Energy customer with an active account whose name matches the bill and who meets CAC hardship or crisis criteria; prepaid customers may qualify.
Where this service is available
Service area: Eligible Direct Energy customers served by Community Assistance Center
A service area describes where help is offered or who may be served. It is not necessarily the organization’s physical location.
Cost / fees
Maximum annual assistance is $700; no application fee stated and funding is not guaranteed.
About this service
Neighbor-to-Neighbor assistance may pay eligible bills, deposits, or Direct Energy fees for qualified customers, including prepaid-plan recipients.
Other resources that may help
Before you contact this provider
CVF Community Connect provides resource information for public convenience. Availability, eligibility, services, hours, and other details may change. CVF Community Connect does not guarantee eligibility, availability, acceptance, or services provided by listed organizations.
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